During the half hour on the phone with Charter about the spotty HDTV service that I am paying a lot of money for I happened to check my email. In it was the best news of the week.
We have received your RSVP request for FiOS TV, Internet and voice service, and we’re happy to report that FiOS will be available for order soon. We do apologize for the delay and recognize the inconvenience it may have caused.
We value the opportunity to serve you and are working around the clock to deliver on our commitment to bring you the best in broadband and entertainment. A Customer Service Representative will contact you by phone or e-mail within the next two weeks to provide an update on your FiOS RSVP status.
The Verizon Customer Experience Team
I informed Charter that the next phone call would be to cancel their horrible service.